American Holt is Hiring a Part-Time Customer Happiness Manager
The Customer Happiness Manager is responsible for building relationships with our customers and ensuring the quality of our service. The CHM resolves customer concerns and issues and manages customer feedback to improve the way customers engage with American Holt.
The successful candidate must have excellent verbal and written communication skills; enjoy spending his/her day on the phone interacting with customers and prospects to learn about them and their needs; desire to grow with the job and assume greater responsibilities; be a team player with a good sense of humor. Knowledge of our industry is not required, but a willingness to learn is. A Bachelors’ Degree is preferred as is five or more years of work experience. Must be able to work 20 - 25 hours per week, Monday through Friday, and 12 months a year.
Applications should include a cover letter, your resume (in Word format), what programs you are comfortable using on the computer, and salary history should be sent to firstname.lastname@example.org . Please type your name (Last, First) as the only content in the subject line of your e-mail.
No phone calls please.